Download saved video from an SVR/CSVR

Saved video can be downloaded from the Stream Video Recorder as an .mp4 clip up to 5 or 15 minutes long, depending on the SVR/CSVR.

Clip duration options
Clips of saved recordings can be downloaded from the Alarm.com customer website in a variety of different lengths.

SVR/CSVR modelClip duration options
ADC-SVR100/12230 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
ADC-CSVR12630 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
ADC-CSVR2000P/2008P/2016P30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
10 minutes
15 minutes

To download saved video from an SVR/CSVR:

  • Log into the Alarm.com customer website.
  • Click Video.
  • Click SVR Timeline.
  • Mouse over the desired video feed, and then click the download icon.
  • Click Download Clip.
  • In the Download Video pop-up modal, select the day, start time, and duration of up to 5 or 15 minutes, depending on the SVR/CSVR.
Download Saved Video From An SVR/CSVR 1
  • Click Download.
  • Click Ok.
  • The requested clip will begin downloading to the computer being used as an .mp4 file.