Download a video clip

To download a previously recorded video clip using the Alarm.com app:

• Log into the Alarm.com app.
• Tap Video. To find a video clip from a specific time and date, see Find a specific clip.
• Tap Saved.
• Tap the triangle in a circle icon on the desired clip.
• Tap the download icon.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.

To download a previously recorded video clip using the Alarm.com customer website:

• Log into the Alarm.com customer website.
• Click Video.
• Click Saved Video Clips.
• Mouse over the desired clip, then click the three vertical dots icon.
• Click Download Clip. The download starts automatically.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.

To download multiple clips at once:

• Log into the Alarm.com customer website.
• Click Video.
• Click Saved Video Clips.
• Click Bulk Actions.
• Click to select the desired clips or click ▢ to select all the videos shown on the page.
• Click the download icon. The download starts automatically.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.