Download a video clip

To download a previously recorded video clip using the Alarm.com app:

  • Log into the Alarm.com app.
  • Tap Video. To find a video clip from a specific time and date, see Find a specific clip.
  • Tap Saved.
  • Tap the triangle in a circle icon on the desired clip.
  • Tap the download icon.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.

To download a previously recorded video clip using the Alarm.com customer website:

  • Log into the Alarm.com customer website.
  • Click Video.
  • Click Saved Video Clips.
  • Mouse over the desired clip, then click the three vertical dots icon.
  • Click Download Clip. The download starts automatically.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.

To download multiple clips at once:

  • Log into the Alarm.com customer website.
  • Click Video.
  • Click Saved Video Clips.
  • Click Bulk Actions.
  • Click to select the desired clips or click ▢ to select all the videos shown on the page.
  • Click the download icon. The download starts automatically.

Note: If you have not selected a preferred download format, you are prompted to do so before the clip begins downloading.

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